Privacy Policy

HomepagePrivacy Policy

  1. Information We Collect

Personal Information: When you fill out forms on our site (such as the Contact form, enquiry forms for projects, or newsletter sign-ups), we may collect personal details like your name, email address, phone number, and message content. You provide this data voluntarily for us to assist you or keep in touch.

Automatic Information: Like many websites, we use analytics tools that automatically collect certain technical information when you visit. This includes your IP address, browser type, operating system, referring URL, pages you viewed, the dates/times of access, and other standard web log data. This data is generally aggregated and not used to identify you specifically.

Cookies: We use cookies and similar technologies to enhance user experience. Cookies are small text files stored on your device by the browser. They help us remember your preferences (like form inputs), understand site usage, and deliver a better, personalized service. For example, a cookie might store that you visited the Avalon Avant project page so next time we could highlight related content. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the site may not function properly without them.

  1. How We Use Your Information

We use the collected information primarily to:

  • Respond to Inquiries: If you submitted a query or request, we use your contact information to respond and provide information about our projects/services. For example, if you ask for a brochure, we’ll email it to you.
  • Service Improvement: Analyse usage patterns (via aggregated data) to improve our website’s functionality, content layout, and services. This ensures we make the site more user-friendly over time.
  • Marketing Communications: With your consent, we may send you promotional emails or SMS about project launches, offers, or real estate news. For instance, if you subscribed to our newsletter or requested updates, you’ll receive communications. Each marketing email will have an option to unsubscribe or opt-out.
  • Transaction Processing: If you become a customer (e.g., book a property), any further personal details collected (like address, ID proof, etc.) will be used to process transactions, legal documentation, and customer support. (Though such data may be collected offline, if any is collected online via secure forms, it falls under privacy protection.)
  • Security and Legal Obligations: We may use data to protect our website (e.g., monitoring for suspicious activity) and to comply with legal obligations. If required by law or court order, we might have to disclose certain information.
  1. Protection of Data

Avalon Spaces takes appropriate security measures to protect your data. We employ a combination of technical, administrative, and physical controls:

  • Our website is SSL-encrypted (HTTPS) which means any data you submit is encrypted during transit. (Look for the padlock icon in your browser.)
  • Data is stored on secure servers. We limit access to personal information to authorized personnel only, who are bound by confidentiality.
  • Regular audits and updates are done for our website and systems to guard against vulnerabilities or breaches.
  • Despite our best efforts, remember that no method of transmission over the Internet or electronic storage is 100% secure. We thus cannot guarantee absolute security; any transmission of data is at your own risk.
  1. Sharing of Information

Avalon Spaces respects your privacy and does not sell your personal information to third parties. We only share information in limited scenarios:

  • With Your Consent: If you explicitly request a service that requires sharing (for example, you want us to put you in touch with a home loan provider), we will share your details with your consent.
  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website or conducting our business – for example, an email newsletter service, website analytics providers (like Google Analytics), or a CRM (Customer Relationship Management) system where inquiries are logged. These parties are contractually obligated to keep your information confidential and use it solely for the purposes of providing the service to us.
  • Legal Compliance: We may disclose information if required to do so by law or in the good-faith belief that such action is necessary to (i) conform to legal requirements or comply with legal process, (ii) protect and defend the rights or property of Avalon Spaces, (iii) act under urgent circumstances to protect personal safety of users or the public.
  • Business Transfers: In the unlikely event that Avalon Spaces undergoes a merger, acquisition, or asset sale, user information (which is an asset) might be transferred to the new entity. If this happens, we will ensure the successor entity is bound by this Privacy Policy or we will notify users to obtain consent if required by law.
  1. Your Choices & Rights
  • Access and Correction: You have the right to access the personal information we hold about you. If you’d like to review, update or correct it, simply contact us at the details provided below. We may need to verify your identity before fulfilling such requests.
  • Opt-out: If you no longer wish to receive marketing emails or SMS from us, you can opt out anytime. Use the “unsubscribe” link in our emails or reply to a message indicating your preference to opt-out. For SMS/WhatsApp, you may respond with an opt-out keyword or contact us directly to be removed from the list. Note: Even if you opt-out of marketing, we may still send you transactional communications (for example, response to a specific query you made, or updates if you have an active booking with us).
  • Do Not Track Signals: Our site currently does not respond to Do-Not-Track browser signals, due to lack of a standard in how these should be interpreted. However, you can usually modify your browser settings to control third-party tracking (like disabling third-party cookies).
  • Data Retention: We retain personal data for as long as necessary to serve the purpose for which it was collected or as required by law. If you request deletion, we will remove your data unless we are required to keep it for legal reasons. For example, inquiry data might be kept for a few years to have an audit trail of communications.
  1. Children’s Privacy

Our website and services are not intended for minors (under 18 years of age). We do not knowingly collect personal information from minors. If you are under 18, please use the website only under the supervision of a parent or guardian, and do not submit personal info. If we become aware of having inadvertently collected data from a minor, we will take steps to delete it. Parents or guardians can contact us to request removal of information of a minor.

  1. Third-Party Content

Our website might include embedded content or links from other websites (like loan calculators, YouTube videos of our property, or social media widgets). Interacting with those could allow those third parties to collect data about you (e.g., your IP or set cookies). This Privacy Policy covers only the practices of Avalon Spaces. We are not responsible for how third-party sites or services handle your data. We encourage you to review the privacy policies of any external sites you visit via links on our site.

  1. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in law or our data handling practices. The updated version will be posted on this page with a new “Last Updated” date. If changes are significant, we may also notify you via email or a prominent notice on the website. We encourage you to review this page periodically to stay informed on how we are protecting your information.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Email: privacy@avalonspaces.com
Address: Privacy Officer, Avalon Spaces Pvt. Ltd., [Office Address].

By using our website, you signify your acceptance of this Privacy Policy. Thank you for trusting Avalon Spaces. We value your privacy and strive to safeguard your personal information.